품질불량 클레임 대한 답변(영문)

We are sorry to learn from your letter of April 3 that our shipment against your Order No. 101 were inferior in quality.
Upon tracing our record, we find that our shipping clerk shipped the goods of item No. 505 Cotton Goods instead of those of item No. 303 for which your order was given.

품질불량 클레임 대한 답변(영문)